Shipping & returns

Shipping

Domestic orders: We normally ship orders USPS Priority Mail or UPS. If you require rush shipping (next day air), or wish to use a different carrier, please contact us via phone or email. We try to ship the same day the order arrives. It should take only 3 to 6 days if the item is in stock. We try to keep all items in stock. Some items may be drop shipped.

International orders: Please call to place your order. Shipping outside of the USA requires additional shipping cost.

 

Replacement Guarantee:

Any product you buy from Queen of Peace Catholic Store must be free of defects. Please notify us immediately if your product is defective so that your guarantee will not become void. You must return it within 10 days from the date of the shipment of your order for replacement or refund, less shipping charges.Replacement is subject to item availability. If exact replacement is not available, replacement will be a comparable item of at least equal value, and we will first notify you by email. If you do not wish for a comparable item, we will refund your purchase price, less shipping charges. If you do choose a comparable item, you will not be charged for the replacement item but the shipping cost is the responsibility of the customer.There are no exceptions to this guarantee.

 

Damaged Package/Product:

On receipt of your package(s), inspect them for damage. If the package appears to have been mishandled and your merchandise is damaged, file a claim with the shipper (UPS or USPS) immediately. If you receive damaged goods in undamaged packaging, we will take care of the problem. In either case, let us know immediately so that we can help resolve the situation.